At PGLS, we believe business is a powerful force for global good, a belief that shapes everything we do.
- We center humanity in all we do.
- We believe deeply in giving back.
- We value respect, responsibility, and results.
As we look back at three quarters of record-breaking progress, double down to finish 2024 stronger than ever, and take a pause to imagine what’s in store in 2025, now’s the perfect time to state anew what anchors and guides us.
At PGLS, we believe business can achieve global good, a belief that shapes everything we do.
PGLS proudly advances equity, economic development, and safety through our service offerings. Our global language and consultative business lines enable diverse communities across the globe to access much-needed support, build lives and livelihoods, and secure nations and localities. It’s a mission our team champions and feels great advancing.
As a minority-owned and privately held company, we are inspired by the global-local vision of our CEO, Mohamed Hussein. Mohamed leads with a deep understanding of the cultural and economic significance of diverse regions, reminding us just how similar, interdependent, and interconnected we all are no matter where we reside. As a transnational workforce, we can’t help but think of and stand with our collaborators around the world to advance the global missions of our clients and partners.
Humanity is centered in all we do.
Born from the niche of language services, PGLS’ roots are in a category that is radically morphing due to artificial intelligence (AI) and machine translation. Our sphere of business runs the risk of being heavily automated and therefore distanced from the stories, emotions, hopes, and dreams of those we ultimately serve.
Recognizing this, we are resolved to remain human-centric. We value relationships, not just algorithms, and place genuine human connection above remote-only and robots. This manifests in intentional, internal cultural investment and thoughtful, personalized client relationships. Afterall, we believe that human capital is the true wealth of all society.
Giving back is a value, not a performance.
While business is a force for good, we believe there are ways to multiply that force and achieve even more for others. We don’t stop at a single bottom line but keep our eye on multiple outcomes we aspire to achieve. That’s why 2024 has been a year of strategically defining our commitment to philanthropy—a genuine love of humanity and desire for its welfare—and taking steps to launch an intentional, long-term philanthropic program.
Through the PGLS Cares Foundation, our charitable efforts focus on providing support to immigrants and refugees, children and youth, and other marginalized communities. Whether through volunteering, grantmaking, or industry and impact partnerships with organizations that share our values, every initiative is driven by the belief that every person deserves access, opportunity, and protection. Social good is a priority success metric we will work for.
Respect, responsibility, and results matter.
Throughout our business, human-centric relationships, and intentional giving back to strengthen and transform the communities in which we live and work, three values matter most to us at PGLS.
- Respect – We treat all stakeholders with professionalism and dignity while creating space for individual and collective growth.
- Responsibility – We lead by example, weigh our actions, and take ownership and accountability for our impact on others.
- Results – We are committed to elevating and advancing the missions and interests of those we serve, helping them achieve what they set out to do.
These “three Rs” shape our interactions, influence our decisions, and determine who and what we celebrate.
As we look back to look forward, we are confident we have the right enduring foundations and are excited to continue building upon them!