Instant Language Access for Every Ascension Facility
Learn How PGLS Language Access Services Can Transform Your Ascension Medical Practice
Through our partnership with The Resource Group, your facility now has direct access to PGLS’s language services—no RFPs, no delays, and no added contracts. On-site interpreting (OSI) and American Sign Language (ASL) interpreting are available at pre-negotiated preferred rates, making it easier than ever to support inclusive, high-quality care.
Inclusive Care Starts with Language Access
At PGLS, we know that language access isn’t just a compliance box—it’s central to delivering the kind of care Ascension is known for: inclusive, patient-centered, and compassionate.
Through our new Master Services Agreement with The Resource Group, your team can now work directly with us to ensure every patient is understood, respected, and safe—without extra paperwork or delays.
PGLS supports Ascension teams across all regions and departments—whether you manage patient experience, operations, DEI, or clinical support.
What You Get as an Ascension Partner
- Rate Sheets: Transparent pre-negotiated pricing for OSI and ASL services
- Quick-Start Guides: Tools to help you onboard and train staff efficiently
- FAQs: Everything your team needs to know about working with PGLS
- On-Demand Webinar: Delivering Language Access at Scale Across Diverse Communities
- …and more
Additional solutions—including over-the-phone (OPI) and video remote interpreting (VRI), as well as document translation and localization—are also available and can be easily activated by connecting with our team.
Compliant, Accurate, and Patient-Centered Language Services
- On-Demand Interpreter Access – Medically qualified interpreters, available 24/7 by phone or video in 200+ languages
- Document and digital content translation – From patient forms to portals and aftercare instructions, we ensure every word is accurate and compliant.
- Full-spectrum support across the patient journey – Before, during, and after care, PGLS integrates language access at every touchpoint to improve patient and provider experience and outcomes.
- Compliance and risk mitigation – Reduce readmissions, prevent costly misunderstandings, and meet CMS and HCAHPS requirements with proactive language access strategies.
- Custom implementation for every facility – Whether you need on-site interpreters in the ER or multilingual signage in outpatient centers, we tailor solutions to your needs.
- Built for flexibility and scale – Virtual and hybrid options make it easy to adapt language services to your workflows while keeping patient safety and satisfaction front and center.
Let’s Make Language Access Easier—for You and Your Patients.
Whether you’re overseeing DEI, clinical quality, or operations, we’ll help you deliver care that’s truly inclusive.