Video Remote Interpreting (VRI)

Video Remote Interpreting (VRI) involves a professional interpreter providing language assistance remotely via a video connection. VRI combines the personalization of Onsite Interpretation (OSI) with the convenience of on-demand Over-the-Phone Interpretation (OPI). It is an interpretation modality that ensures fluid communication across signed and spoken languages.

PGLS can connect you to a qualified video interpreter within seconds to help you communicate with your multilingual stakeholders. With our VRI solutions, you can decrease costs and increase efficiency. Guarantee language access at all times without having to preschedule or rely on local onsite interpreters.

Quality Interpreters

Our QA team ensures our VRI services are delivered at the highest standards

100+ Languages

We offers VRI services in over 100 languages and regional varieties

Quick Response Times

Connect with a qualified PGLS interpreter in as little as 15 seconds

24/7 Availability

We offer round-the-clock VRI services, including 24/7 ASL and Spanish

Multi-Device Access

Our VRI solutions are available via browser, tablet, and smartphone

Available for Android & iOS

Our VRI mobile app is available for both Android and iOS

Language Access At Your Fingertips

With the PGLS interpreting app, a qualified video interpreter is just a few taps away.

Benefits of Video Remote Interpreting

Over-the-Phone Interpreting Image

VRI provides support for both signed and spoken language, ensuring inclusivity for deaf and hard-of-hearing individuals. Its remote accessibility, along with features such as document sharing, enhances communication flexibility.


VRI eliminates the need for interpreters to be physically present onsite, saving time and resources for both interpreters and clients. This convenience is particularly valuable when access to qualified interpreters might be limited, especially in rural or remote areas.

Enhanced Communication

VRI enables real-time visual communication between parties, which can enhance understanding and rapport compared to audio-only interpreting methods. American Sign Language (ASL) is a signed language that relies on handshapes, facial expressions, and body movements to convey meaning. These contextual and visual cues are easier to notice on VRI to facilitate more effective communication.

Get in Touch

Schedule a consultation with one of our interpreting experts for a demo of our VRI capabilities, or to learn more about how our VRI solutions can be integrated into your organization’s workflows.